Cookie Policy

Purpose of the cookies policy

Serres Lavoie (hereinafter "we" or "us") usesserraslavoie.com (hereinafter "site").

This page aims to inform you about our policy regarding the collection and use of cookies, also called cookies, on our site. We use cookies and other related technologies, collectively referred to as cookies, to provide a better user experience. Third parties we work with may also place cookies.

The purpose of this cookies policy is to inform you of the use of these cookies by providing you with the details below.

What is a witness?

Cookies, also known as cookies, are small files containing limited amounts of data. They may include a unique and anonymous identifier. Websites send cookies to your browser, which stores them on your computer's hard drive.

Your stored cookies may be transmitted to our servers or to the servers of relevant third parties during future visits to our website.

Like many sites, we may use cookies to collect information. You can configure your browser to refuse all cookies or to be notified when they are sent. However, please note that if you choose not to accept cookies, some parts of our site may not be accessible.

What is a script?

Scripts are pieces of code that play an essential role in making our website work interactively. They can be run on our server or directly on your device.

What is an invisible beacon?

Invisible tags, also called web beacons, are small elements of text or images that are present on a website but are not visible to users. They are used to track website traffic. To do this, various data about you are recorded using these invisible tags.

Third parties

Agreements have been established to govern the use of cookies with other companies that place them on our site. However, we cannot guarantee that these third parties provide reliable or secure management of your personal data. It is essential to take into account that certain entities, such as Google, act as independent data controllers. It is recommended that you carefully read the privacy statements of these companies.

DoubleClick Cookies

As a third-party vendor, Google uses cookies to serve ads on our site. The use of the DoubleClick cookie by Google and its partners allows us to serve targeted ads to users based on their visit to our site or other sites on the Internet.

If you wish, you can opt out of the use of DoubleClick cookies for interest-based advertising by visiting the Google Ads Settings page .

Do not follow

The Do Not Track (or DNT) feature is a preference you can enable on your browser. By enabling "Do Not Track," you indicate to the sites you visit that you do not want certain information about you collected.

Serres Lavoie uses Remarketing with Google Analytics to serve advertisements on third-party sites after your visit to our site. We and our third-party vendors, such as Google, use first-party cookies (such as Google Analytics cookies) and third-party cookies (such as DoubleClick cookies). We use cookies to inform, optimize and serve ads based on your previous visits to our site.

You can choose not to use Google Analytics for display advertising and customize ads on the Google Display Network by visiting the Google Ads Settings page . For visitors wishing to prevent the collection and use of their data by Google Analytics, Google also suggests installing the Google Analytics Opt-out Browser Add-on on their browser.

Witnesses

Technical or functional cookies

Some cookies are necessary to ensure the proper functioning of certain sections of the website and to take into account your preferences as a user. We make your visit to our website easier by placing functional cookies. For example, this allows you to avoid having to repeatedly enter the same information while browsing our website, and to keep items in your shopping cart until you make payment.

Functional cookies are cookies that are necessary for the operation of our website. They can therefore be placed without your consent.

Analytics cookies

We use analytics cookies to optimize your experience on our website. Analytics cookies on our site are used to obtain information about the use of our website.

We seek your consent for the use of analytics cookies before placing them.

Marketing/Tracking Cookies

Marketing/tracking cookies are cookies or other forms of local storage. They are used for the purpose of creating user profiles. These profiles are then used to display targeted advertisements or track the user across our website or other websites for similar marketing purposes.

Social media buttons

In order to promote web pages on social networks like Instagram, we have included content from this platform on our website. Depending on the options offered, you have the possibility to interact with this content by adding "Like", sharing or saving it. Content is embedded on our website using code provided by Instagram, which involves the use of cookies. Certain information may be stored and processed by this content for the purpose of providing personalized advertising.

We recommend that you regularly consult the privacy statements of these social networks to find out how they treat your personal data collected using these cookies. The data collected is anonymized as much as possible. Please note that Facebook, Twitter, LinkedIn and Instagram are all based in the United States.

Agrees

When you first visit our website, a pop-up window will appear to provide you with information about cookies. You have the freedom to refuse these cookies and to object to any other use of non-functional cookies .

By clicking "Save Preferences", you give us your permission to use the categories of cookies and extensions you selected in the pop-up, in accordance with our Cookie Policy.

Manage your consent settings

If you wish, you can also disable the use of cookies by adjusting your browser settings. However, this may prevent our site from functioning properly and cause operational problems.

Enable/disable and delete cookies

You can use your Internet browser to automatically or manually delete cookies. Additionally, you can specify that certain cookies should not be placed. You can also choose to modify the settings of your Internet browser in order to receive an alert each time a cookie is installed. To learn more about these options, please consult the instructions available in the "Help" section of your browser.

Please note that our website may not function properly if all cookies are disabled. If you delete cookies from your browser, they will be reinstalled after your consent when you return to our website.

Your rights regarding personal data

You have the following rights where your personal data is concerned:

  • You have the right to know why the collection of your personal data is necessary, how your data is processed following its collection and how long it will be kept.
  • You have the possibility to request access to the data concerning you that we process.
  • You have the right to request the completion, correction, deletion or blocking of your personal data at any time.
  • If you grant your consent to the processing of your data, you have the right to revoke your consent at any time and request the deletion of your personal data.
  • You have the right to request all of your personal data from the data controller and to transfer it in full to another data controller.
  • You have the right to object to the processing of your data. We will comply with your request unless there are legitimate reasons for this processing.

To assert these rights, please contact us using the contact details provided at the end of this cookies policy. If you have any concerns about our processing of your data, we would like to be informed.

You also have the right to lodge a complaint with the competent data protection supervisory authority. You have the right to submit an objection to our organization regarding alleged non-compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) . If the problem is not resolved, you can also file a complaint with the Office of the Privacy Commissioner of Canada.

Contact us

Please feel free to contact us with any questions/comments regarding cookies and this cookies policy using the following contact details:


SERRES LAVOIE

1470 AVENUE DES PERRON
LAVAL, QUEBEC
H7H 3C6
CANADA

Website:serraslavoie.com


Serres Lavoie has appointed Sophie Éthier as agent responsible for the protection of personal information. If you have any major questions or concerns, you can let him know using the following contact details:


Sophie Ethier

Chief Privacy Officer

450-625-4182

info@serreslavoie.com